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There’s growing pressure on leaders to decide quickly…..
24 February 2026Speed is often mistaken for confidence but in complex environments, fast decisions aren’t always good decisions and slower ones aren’t always wrong. What really matters is judgement. Knowing when you have enough information to act, when to pause and when to challenge your own assumptions. And sometimes, if we’re honest, speed simply means mistakes. I made an administrative error on Monday with a great existing client. Nothing catastrophic but I was disappointed in myself. But I reflected and told myself it was honest and I’m human (now no clever remarks from my friends at that point 😅). The important part wasn’t the mistake, which obviously I instantly regretted, it was what happened next. That fundamentally I needed to own it, I apologised and then corrected it. For me, being in the world of fast complex change, being adaptable doesn’t mean you’ll never get it wrong. It means you need to be honest in the process. You take responsibility. You adjust. And you move forward with trust intact. Here at Resourceful People Group Ltd, we talk about Enable, Support and Protect.🟢 We Enable by building confidence and judgement — not just urgency.🟢 We Support leaders through complexity, including when things don’t go to plan.🟢 We Protect organisations […]
Read the articleBank of Valletta – Malta
13 February 2026Just a very short post for a Friday showing appreciation. Last week I had the absolute pleasure of visiting Resourceful People Group Ltd‘s latest client which is the Bank of Valletta plc, which was founded in 1974 and is now the largest commercial bank in Malta. I had the honour of working with both an exceptional senior EXCO & HR team, working with them on a project. What was great was after the project was completed the feedback from a number of the key stakeholders was “we achieved much more than I could have hoped for” and “you have exceeded my expectations”. As an SME based in the UK it is both lovely & humbling to expanding my international client base and receive such feedback. Just goes to show that HR doesn’t always have to be ‘protection’ driven, it can be about adding true value, enabling and supporting an organisation to greater success. I’m already looking forward to my next chapter with them. Happy Friday everyone.
Read the articleThe Diary of an SME: Understanding Human Resources (HR) in Business
12 February 2026It was an absolute pleasure having the chat with Benjamin Alexander Vis from Panthera Consultancy . There are a number of short videos coming out, so watch this space, hope you find them interesting…let me know if anyone has questions. 🎙️ New Episode Alert — The Diary of an SME: Understanding Human Resources (HR) in Business This episode features Steve Botterill, an experienced HR professional who specialises in people, culture, and leadership development. He joins Benjamin Alexander Vis to answer a question many business owners still ask… 👉 What does HR actually do? Steve Botterill explains how HR goes far beyond policies and paperwork, and how it helps businesses grow by: ✨ Building strong teams and positive culture✨ Developing confident leaders✨ Keeping people engaged and motivated✨ Helping businesses adapt and move forward Packed with practical insights for business owners, managers, and anyone curious about the real impact of HR. 🔗 Full episode available on our website: https://lnkd.in/eXhJ39Vt More episodes coming soon…
Read the articlePressure doesn’t change leaders ➡️ it reveals them 👀
10 February 2026Under times of constant pressure and change (which seems to now be constantly), most of us default to patterns we’re not always aware of. Some become more controlling.Some withdraw.Some push harder when slowing down would help more. Teams feel this long before leaders do. And over time, inconsistency takes a toll — trust erodes quietly as energy goes into managing behaviour rather than doing the work. High-performing teams don’t emerge by chance.They’re built when people understand themselves, commit to shared values, and take responsibility for how their behaviour impacts others — especially under pressure. That’s the space our Resourceful People Group Ltd SCRUM UP® program is designed to help teams & organisations embrace it (safely). Using the wonderful tools of both Insights Discovery and AQai – Adaptability Assessments & Coaching, we work with individuals, cohorts, and whole teams to build self-awareness, adaptability, and a stronger commitment to how people show up, adapting and creating psychological safety for one another when it matters most. Not theory. Just practical insight that makes a real, value-added difference. Contact us here at Resourceful People Group Ltd – HR with a Twist, to find out how we can make a real difference & create a return on […]
Read the articlePODCAST INTERVIEW with Executive Grooves
6 February 2026If you think HR is all policies, processes, and paperwork… Steve Botterill will change your mind. My latest hashtag#executivegrooves guest is the Owner of Resourceful People Group Ltd and one of the most grounded, commercially minded, human HR leaders I’ve ever met. Steve has spent his career where people and performance collide. He’s led teams, shaped cultures, and supported owner‑managers who are spinning more plates than they care to admit. And he’s honest about the tough moments too; the decisions that stretched him, the lessons that stuck, and the clarity that only comes from real‑world leadership. What I love about Steve’s approach is simple:👉 HR isn’t a compliance function👉 It’s a value‑creating engine for small businesses👉 And when done well, it helps leaders get ahead, not clean up messes This episode goes deeper than “HR best practice.” We talk about resilience, pressure, people strategy, and what it really takes to build organisations where people can thrive, not just survive. In this short clip I asked Steve what advice he would give his younger self?……. Here are the links to the full episode: Spotify: https://lnkd.in/eTCTABtB Youtube: https://lnkd.in/e2HCBpem If you’re a business owner, HR professional, or just someone who cares about leadership […]
Read the articleUnder Investing In First Line Managers
3 February 2026Why do organizations continue to under-invest in building the skills and capabilities of their first line managers? We know this is the case from multiple studies that tell us that less than half of first line managers receive training as leaders and all too often this only takes place long after they are appointed. And yet, as Gallup research has shown, managers are by far the biggest source of variation in team engagement. Hence the quote we are all familiar with…people leave managers not organizations. So this inaction is a bit of mystery. Could it be that senior leaders don’t fully understand the context in which their first line managers are operating and are therefore no longer clear on how to develop them? Or that performance expectations for the role have become confused? Clarifying our expectations of the first line manager role can help us get this right. What we need from first line managers in a dynamic and frequently unstable environment is the capability to: ▶️ Connect: Managers are the glue connecting team members’ day to day work to organizational goals. They are key to aligning these and helping team members find meaning and value in their work. ▶️ […]
Read the articleClarity is often misunderstood 😕
3 February 2026Many leadership teams feel they can’t move until they have certainty — more data, more assurance, more agreement. In complex environments, that moment rarely arrives, yet the instinct to wait remains strong. What’s often missing isn’t certainty. It’s alignment. Clarity comes from shared understanding — not just of what matters now, but of how we each see the situation, respond to pressure, and make sense of uncertainty. This is where teams often get stuck. Different perspectives, different risk thresholds, different emotional responses — all present, but rarely surfaced. Conversations stay polite. Assumptions go untested. Energy spreads thin, and progress slows without anyone quite knowing why. 👀 Team self-awareness changes that 👀 . When teams understand how they individually and collectively show up — their preferences, blind spots, stress responses and adaptability — clarity becomes easier to reach. Not because complexity disappears, but because it’s being navigated 🧭 together rather than in parallel. Tools like AQai – Adaptability Assessments & Coaching and Insights Discovery don’t create clarity on their own. What they do is make the invisible visible through our own unique SCRUM UP ® program. Ultimately, these tools give teams a shared language — and, through our experience at Resourceful People Group Ltd, […]
Read the articleIt’s Not a Lack of Confidence
29 January 2026Most leaders aren’t struggling because they lack confidence …. They’re struggling because the world has become harder to read. 🔶 Information is incomplete. Risks feel higher. Consequences feel more visible — for leaders and the teams around them. 🔶 So decisions slow down. They get revisited. Sometimes they quietly unravel. Good decision-making today isn’t about certainty ➡️ It’s about sound judgement under uncertainty — together. Confidence doesn’t come from knowing everything ➡️ It comes from understanding how we decide when the pressure is on. That’s where self-awareness really matters.💠 EQ helps leaders and teams recognise what’s happening emotionally — stress, assumptions, reactions.💠 AQ helps them adapt when the ground keeps shifting — staying open and effective when there’s no clear answer. When EQ and AQ are strong, decisions don’t just move faster.They move with more trust, clarity, and commitment. When pressure rises, do your leaders and teams understand how they decide — or do they just hope for the best? At Resourceful People Group Ltd, this is one of the key spaces we spend our time in — helping leaders and teams build self-awareness, adaptability and confidence in complex environments, using evidence-based tools such as Insights Discovery, Korn Ferry ESCI and AQai – […]
Read the articleGraduating Success – Metaruption
26 January 2026🎉 Well what a day of celebration ! 🎉 I had absolute pleasure of being the Guest of Honour at two of the graduation ceremonies at the University of Bedfordshire Business School last Friday. It was fantastic to see such a wonderful group of graduates receiving their degree certificates, being celebrated by the faculty and their loved ones on a range of both general and specialist business topics, including Masters and also Doctorates. I was given the task (of not only dressing up & proud to show off my The University of Huddersfield colours from my own graduation – many moons ago !) of speaking at both ceremonies. As well as attempting a few jokes I took the opportunity to talk about the concept of ‘Metaruption’ which is a term coined by Roger Spitz, and it is also the Reinvention Academy word of the year for 2026. In summary, Metaruption is what happens when change doesn’t arrive one thing at a time but 🧨 “BANG” 🧨 all at once, it’s not just disruption but stacked, overlapping, relentless change. I linked this with the fact that when we graduate we may want / try to have a ‘perfect plan’ but in […]
Read the articleWho’s Watching Your Change
20 January 2026👀 If change only works when everyone is watching, it isn’t really change 👀 Most organisations don’t struggle to launch initiatives. They struggle to embed them. Over time, people become tired — not only of change itself, but of change that quietly fades once attention moves on. Behaviour doesn’t shift because habits don’t shift. And habits don’t shift without time, reinforcement and leadership consistency. Change becomes real when it starts showing up in everyday decisions — not just in programmes and communications. So that is why here at Resourceful People Group we believe that a combination of improved Emotional Intelligence and Adaptability Quotient (EQ & AQ) through using tools like Insights Discovery AND the AQai – Adaptability Assessments & Coaching sub dimensions of 🔶 GRIT, RESILIENCE, MINDSET, MENTAL FLEXIBILITY, HOPE, UNLEARNING, EMOTIONAL HEALTH and TEAM SUPPORT 🔶 (to name just a few) are so key to your success. Failing to recognize and ‘leverage’ these are often where the real challenge sits in both people and within the wider organisation. We have many case studies of making a real difference both in small & large teams, both in the UK & worldwide. Contact us to find out how we can make […]
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