“Ooooh…Ooooh…..That now makes so much sense now…….”
28 May 2026There’s a moment in most leadership development workshops that you can’t plan for.
Here at Resourceful People Group Ltd we can research the client, we spend time understanding the business need, we design the session, we bring the right tools and we can create the space.
But the moment itself… just arrives….and it did in ‘buckets’.
Last week, during a fabulous Insights® Discovery session with a new team in Cambridge, we were exploring personality preferences, in relation to how we show up, how we communicate, and how easily we can misunderstand each other without even realising it.
And then it happened. One person paused, looked across the room, and said:
“Ooooh, Ooooh, That explains why I am so different to him… and why we’ve struggled to connect before. I really get it now. This now makes so much sense now.”
Nothing dramatic. No big reveal. Just a quiet but fabulous shift in understanding.
And yet, in that moment, something important also changed. Because self-awareness is powerful, but it’s only half the story. The real shift comes when that awareness extends outward. When we begin to see others not as “difficult” or “hard to read”, but simply… different.
Different ways of thinking.
Different ways of communicating.
Different ways of responding under pressure.
And when that happens, something softens.
Judgement gives way to curiosity, assumption gives way to understanding, distance gives way to connection and change begins to happen.
It doesn’t solve everything overnight, but it changes the conversation and allows change to start to happen.
And often, that’s where better working relationships begin that create a huge difference & ROI in businesses..
Where might a little more understanding of difference change things for you or your team? And what conversations might become easier if people felt just a bit more seen? Do you want to understand why we say “PEOPLE FIRST. CHANGE READY?”
If you’d like to explore this further & how we can make a real difference with your team, feel free to reach out or come and say hello at the CIPD Festival of Work (Stand J30) on the 10th & 11th June at ExCeL London.
